Return Policy

Returns are free within the continental US. Click HERE to begin your return process. Please read eligible requirements below.

Once placed, orders cannot be cancelled. Refunds are provided in the form of a Gift Card, which can be used at-once or at a later time.

We offer a 14 day return for eligible merchandise from the time it was fulfilled. Refunds are provided in the form of Sole Classics Gift Cards. Must have original receipt. If 14 days have gone by since your purchase was fulfilled, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please do not tape or alter the packaging. 

Several types of goods are exempt from being returned. We do not accept returns or exchanges on launch product, quick strike product or promotional goods. We also do not accept exchanges or returns on sale or discounted product.

Additional non-returnable items:

Gift Cards
Gift Certificates
Shipping fees

Please do not send your purchase back to the manufacturer.

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Sole Classics Short North: 846 North High Street, Columbus, OH 43215

Shop Hours:

Monday-Thursday: 11 AM-7 PM

Friday-Saturday: 11 AM-8 PM

Sunday: 12 PM-6 PM

Established in 2006, Sole Classics is a hub for sneaker culture and urban fashion enthusiasts. We've carved a niche in the industry by specializing in limited-edition footwear, apparel, and accessories, catering to those with an insatiable appetite for unique style. However, our unwavering commitment to the people is what truly sets us apart, whether through customer service or activations that strengthen our community. We are more than just a shop; we're the core of a network of like-minded individuals passionate about sneakers and streetwear. Our collaborative spirit extends beyond our curated collections, fostering connections within our community, and supporting local artists and brands. We're not just a destination; we're your partners in cultivating your personal style, providing a comprehensive range of services to fulfill all your fashion needs while keeping our “people first” ethos at the heart of everything we do. At Sole Classics, we're not just a store; we're a community-driven destination, where style, passion, and innovation intersect.